In the User Account Control (UAC) pop-up window, click Yes to continue the installation. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: I really hope that you can help me solve my problem without losing all my data if possible. "Capture04 Capture05" The only solution left to me is to reinstall windows Properly from a bootable usb losing all my data, because I also tried to reinstall windows through the setup but failed. I tried to interrupt him to quarantine them but he couldn't. So I canceled it, then restarted it again it found pup viruses but Freeze and does not complete the scan. But several minutes later, it's as if it was blocked and loaded indefinitely, without ever finishing the analysis. Then by continuing the search for solutions I found -Malwarebytes Premium (Trial)-, I downloaded it then installed And Launched The first analysis of the laptop. I first tried Reset the laptop through windows in the recovery settings and after the validation process it displays this. I did research and tried everything I found but without success. The first instinct I had was to open Task Manager to see what was consuming so many resources on the laptop. I have a problem with my laptop for 5 days, it heats intensely and has become a little slower than usual when I perform light tasks. □HP laptop intel core i3 10th (1005G1) - 500Gb Nvme SSD - 8Gb DDR4 Ram - Win10.First of all, here are the specs of my laptop if it can help solve my problem:
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